Privacy Policy

1. Introduction

VIENCHIBAO – HuyK Jewelry (Operated by: VIEN CHI BAO GLOBAL LLC, hereinafter referred to as "our shop") recognizes the importance of protecting your personal information and considers its appropriate management and protection to be a social responsibility.

This Privacy Policy outlines how we handle the personal information of our customers when using our website (huykjewelry.com) and related services.

2. Collection and Purpose of Use of Personal Information

2.1 What is Personal Information?

Personal information refers to information about a living individual that can identify a specific person, such as name, date of birth, address, telephone number, and email address.

2.2 Purpose of Use

We will use the collected personal information for the following purposes:

• Confirmation of ordered items, payment processing, shipping, and provision of after-sales service
• Responding to inquiries and consultations
• Prevention of fraudulent orders, maintaining security, and responding to violations of terms of service
• Improving services and providing information on new products and campaigns
• Responding to legal requirements and requests from public institutions

3. Types of Personal Information Collected

3.1 Information provided directly by the customer

You may be asked to provide the following information when purchasing products or making inquiries:

• Name, shipping address, telephone number, email address
• Payment information (credit card information, etc., is processed securely via a payment service provider)
• Inquiry history, and details regarding sizing or custom-made requests

3.2 Information collected automatically

When you use the site, we may collect the following information to improve convenience and analyze site access:

• IP address, device identification information, OS/browser type
• Access logs such as browsing history, purchase history, and time spent on the site

4. Use of Cookies

We use cookies to improve service convenience and to analyze site usage.

You can refuse to accept cookies through your browser settings, but please note that some features, such as the shopping cart, may not function properly if you do so.

5. Provision and Sharing with Third Parties

We will not provide or disclose personal information to third parties without your consent, except in the following cases:

• When outsourcing product delivery to shipping companies (Yamato Transport, Sagawa Express, Japan Post, etc.)
• When providing information to payment service providers for payment processing
• When requested to disclose by public institutions such as courts or police based on laws and regulations

※ We never sell or provide your personal information to third parties for marketing or advertising purposes.

6. Data Management and Security

We will keep your personal information accurate and up-to-date and take appropriate security measures to prevent unauthorized access, loss, damage, falsification, or leakage, managing it strictly.

7. Protection of Minors

Our services are not intended for use by persons under 18 without parental consent. If we discover that we have collected personal information from a minor without such consent, we will take appropriate measures promptly.

8. Your Rights (Disclosure, Correction, Deletion)

You have the right to request disclosure, correction, addition, deletion, or suspension of use of your personal information. If you wish to exercise these rights, please contact the inquiry desk below. We will respond promptly after verifying your identity.

9. Inquiry Desk

For questions, opinions, or requests regarding the handling of personal information, please contact us at the following email address:

📧 Customer Support Email: huykvienchibao@gmail.com

※ For details regarding business information based on the Act on Specified Commercial Transactions, please check the Notation based on the Act on Specified Commercial Transactions.

10. Revisions and Applicable Law

This Privacy Policy is operated in compliance with Japanese laws and related guidelines (including Shopify terms of service). We may revise this policy as necessary.